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Delta Air Lines has a cancellation policy that can vary depending on the type of ticket purchased and other factors. Here’s an overview of their general cancellation policy:

1. Basic Economy Tickets

  • Non-Refundable: Basic Economy tickets are generally non-refundable and cannot be changed once purchased. However, they may be eligible for cancellation under certain circumstances, such as within the 24-hour risk-free cancellation period.

2. Non-Refundable Tickets (Main Cabin, Comfort+, First Class, etc.)

  • 24-Hour Risk-Free Cancellation: Delta offers a 24-hour risk-free cancellation period for all tickets. You can cancel or make changes within 24 hours of purchase without incurring any fees, as long as the booking was made at least seven days before departure.
  • Change and Cancellation Fees: For flights originating in North America, most non-refundable tickets can be canceled or changed without a fee. Instead of a refund, customers receive an eCredit for the value of the ticket, which can be used for future travel. For international flights, cancellation and change fees may apply.
  • Refunds: Non-refundable tickets generally do not offer refunds. Instead, the ticket's value is usually converted into an eCredit.

3. Refundable Tickets

  • Refund Eligibility: Refundable tickets can be canceled, and a full refund will be issued to the original form of payment. This applies to all fare classes, including Main Cabin, Comfort+, and First Class.

4. Award Tickets

  • Cancellation and Changes: The rules for canceling and changing award tickets (booked with SkyMiles) vary depending on the fare class and route. In many cases, award tickets can be canceled or changed without a fee, and the miles will be redeposited into the member's account.

5. Special Circumstances

  • Schedule Changes: If Delta makes a significant schedule change, customers may be eligible for a refund or rebooking options.
  • Involuntary Cancellations: In cases where Delta cancels a flight, passengers may be entitled to a full refund or rebooking on an alternative flight.

6. Exceptions and Other Considerations

  • Travel Insurance: Delta offers travel insurance that may provide additional protections and refund options.
  • Compassionate Exceptions: In some cases, Delta may offer exceptions to their standard cancellation policy for compassionate reasons, such as illness or family emergencies.

For the most accurate and up-to-date information, it’s best to consult Delta Air Lines’ official website or contact their customer service directly, as policies may change and can vary based on specific ticket conditions and fare rules.

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